Healthcare Change Consulting
Our team of consultants are familiar with the challenges plaguing the healthcare industry. High supply cost, increased drug prices, inadequate revenue stream, increased wages, staff shortages and high staff turnover just to name a few. Being aware of this disturbing trend, and the need for change interventions we introduced an effective change management system, A.P.I.S to help healthcare organizations achieve maximum efficiency, deliver high-quality care , and implement cost-effective measures.
Our A.P.I.S System
Assessment
Our change readiness assessment is used as a guide to evaluate if your organization is ready to adopt a proposed change. It helps to proactively determine the likelihood of potential challenges before implementing a change. To be effective we analyze the organization at all levels and assess the type, size and impact of the change. The results are used to design a formal project plan.
During the assessment phase each organization receives a suite of customizable tools and training information to aid in easy adoption and proficiency of the change.
Planning
Our consultants are actively involved in the planning process, they help your team create a logical step-by-step approach to achieve the desired objectives. Your team will identify what are the goals, who are the Change Agents, probable resistance, the proposed time frame, and …..
We develop a set of activities that leaders must engage in to manage the change process effectively. We support your team by providing a road map of required plans, along with methodologies to execute change.
Plans: Resistance Management, Risk Response, Executive Leadership, Middle Management, Communication and Key Messaging .
Implementation
During this phase we help your employees feel prepared, equipped and supported. Our consultants ensure the established plans and set activities are executed in a cohesive and collaborative manner. We highlight the need for consistency in both communication and action as this is imperative for the survival of the change management objectives.
We track and identify performance strengths and opportunities using tracking tools and other mechanisms. Our focus is on monitoring and sustaining progress.
Sustainability
Post change we stay connected to our clients and provide support services to ensure viability. Your organization will receive:
- 60 Day leadership support
- Post Change Review
- Feedback and Performance Measurement
- Change Playbook
- Lead Change Training
